Crisis Advice

We care about you when you are in crisis and at all other times. However, as a private service we do not have the appropriate and necessary safeguards that an NHS team can offer those in risky mental states or situations and thus cannot offer a crisis intervention service. 

We may be obliged to redirect you to secondary mental health/NHS crisis services and/or your GP, or emergency services in crisis situations to ensure you are kept safe.  We are, however, here to help with any private ongoing counselling once you have been supported through the crisis, independently or in collaboration with your NHS team.

If you or someone else is at immediate risk of harm, call the Police by dialling 999. If this is due to a mental health crisis, they can ensure there is a safe place to go while the local NHS mental health crisis team arrange assistance and support for you.  If, however, you or someone else are in danger from others (i.e. being abused or at risk of violence or another threat of imminent harm) and it is not safe to speak – call 999 and then press 55 when prompted - a silent call will work.  If you are unable to use a voice phone, you can also silently text register with the Police Text Service – Text ''REGISTER'' to 999. You will get a text which tells you what to do next. Do this when it’s safe, i.e. if you are alone in the bathroom, so you can discretely alert others when you are in danger.

Other useful crisis contacts include:

Samaritans Freephone Helpline Mental health support - 116123 – 24 hours – online www.samaritans.org

Mind Freephone Infoline  Mental health advice -  0300 123 3393 – 9am-6pm Mon-Fri -  online www.mind.org.uk
 

Rethink Freephone Mental Illness Advice & Information Service -   0808 801 0525 – 1-4pm Mon-Fri - online www.rethink.org 

Shout 85258 24/7 Free UK Text Crisis Support – text ‘SHOUT’ to 85258 - when in need of support at any time of day or night. An automated text will come through followed by connection to a Shout member of staff who offer a confidential text conversation - online www/giveusashout.org

Refuge Freephone National Domestic Abuse Helpline  – 0808 2000 247 – 24 hours -  online www.nationaldahelpline.org.uk

Respect Men’s Advice Line Support for male victims of domestic abuse – 0808 8010327 – Mon-Fri 9am-9pm – online www.mensadviceline.org.uk

National Rape Crisis Helpline  - 0808 802 9999 - 12.00pm – 2:30pm & 7pm – 9:30pm daily -  online www.rapecrisis.org.uk
 

NAPAC - Supporting Recovery From Childhood Abuse – 0808 801 0331 - 10am-9pm Mon-Thurs, 10am-6pm Friday - online www.napac.org.uk

Mosac Freephone Helpline Support &/or counselling for non-abusing parents & carers of children who have been sexually abused – 0800 980 1958 -  10-2pm Mon, Thurs, Fri & 10-6pm Tues & Wed. www.Mosac.org.uk